Shipping and delivery page information:

We are glad to bring our customers great value and service that’s why sometimes depending on the product we provide free shipping.
There are some locations we are unable to schedule if you happen to be in one of those countries / continents like South or Central America / Africa your order will not be sent out correctly please read the following descriptions carefully.

LOST / MISSING PACKAGES

FORGETHESTRONG is not liable if an incorrect address is placed during the checkout process please make sure that your billing and shipping address are correct before processing your order. HOWEVER IF WE HAVE MADE AN ERROR IN PROCESSING YOUR ORDER then we will take responsibility of the original order that was for you at no charge.

CUSTOM FEES
Unfortunately we are not responsible for any custom fees ones the items are shipped by purchasing our products you consent that one or more packages maybe shipped to you and you and you may get custom fees when they arrive in your designated country.

SHIPPING TIME
SHIPPING TIME Varies by location
These are our honest and transparent estimates we have found;

LOCATION

  Estimated shipping time: (days) 
AFRICA

 

15-30 Business Days

CANADA - EURPOPE

 

12-22 Business days 

AUSTRALIA - NEW ZEALAND

 

22-33 Business Days

 

CENTRAL AND SOUTH AMERICA

 

33-44 Business days 

 

ASIA

8-18 Business days 

 

United States of America

 

14-25 Business days 



** Max delivery time is - 45 days

** This doesnt include our 2-5 day processing time

** All shipping times exclude custom delays or interference clearance

TRACKING INFORMATION:

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available

"IF YOUR tracking says no information available at the moment" 

The explanation is as follows: With some shipping companies it takes 2 to 7 business days for the tracking information to update on the system if your order was placed more than five business days ago and there is still no information on your tracking number please contact us

WILL MY ITEMS BE SENT IN ONE PACKAGE? !

For logistical reasons items in the same purchase will sometimes be sent in separate packages even if you specified “combined shipping” if you have any other questions please contact us —- and will find a way to help you out